Articles that review the subject of – Internal spam E-mail. The term Internal spam E-mail describes a phenomenon in which the spam E-mail sent by our organization users. For this reason, another name that used is – outbound
spam E-mail. Most of the time, the cause for Internal spam E-mail or outbound spam E-mail is a lack of awareness of our users. Another possible option is malware that abuses our infrastructure and sends outbound spam on behalf of our users.

How to recognize an event in which Office 365 recipient send spam mail? 5/5 (8)

One of our Office 365 recipients complains that the E-mail that he sent to an external recipient is blocked or classified as a “spam mail.” Our underlying assumption is that the problem is related to “Office 365 infrastructure” and they should immediately fix the problem! In the following article, we will learn how to recognize…

De-list your organization from a Blacklist | My E-mail appears as spam | Part 16#17 5/5 (1)

In the following article, we review the charters of a scenario in which your organization appears as blacklisted. For the avoidance of doubt – the purpose of this article is not to provide a detailed instruction and links to the procedure of de-listing your organization from a particular blacklist. The purpose of the current article…

My E-mail appears as spam | Troubleshooting – Mail server | Part 14#17 No ratings yet.

In the current article and the next article: My E-mail appears as spam | Troubleshooting – Mail server | Part 15#17, we will review the troubleshooting process of the scenario – “our mail server appears as blacklisted” in Office 365 and Exchange Online environment Another variation of this scenario could be – a scenario, in…

My E-mail appears as spam | Troubleshooting – Mail server | Part 13#17 No ratings yet.

The current article in the next articles: My E-mail appears as spam | Troubleshooting – Mail server | Part 14#17 My E-mail appears as spam | Troubleshooting – Mail server | Part 15#17 Will be deducted to the troubleshooting scenarios, in which the “element” that is blacklisted is not our domain name but instead, our…

My E-mail appears as spam | Troubleshooting – Domain name and E-mail content | Part 12#17 5/5 (1)

The current articles and the next three articles dedicated troubleshooting process of the scenario, in which our organization E-mail appears as a spam mail (internal \ outbound spam). The current article devoted to the most essential and efficient troubleshooting steps in which we verify the following parts: Verify if our domain name appears as blacklisted.…

My E-mail appears as spam – Troubleshooting path | Part 11#17 5/5 (1)

The current articles and the next three following articles dedicated to the subject of a troubleshooting scenario of internal \ outbound spam in Office 365 and Exchange Online environment. In the current article is the focus is on: “drowning” the path of the troubleshooting processes flow. The troubleshooting flow includes steps such as: Step 1…

High Risk Delivery Pool and Exchange Online | Part 10#17 5/5 (1)

The current article is the continuation of the previous article: High Risk Delivery Pool and Exchange Online | Part 9#17 In this article we will focus on the following subjects: How does Exchange Online “decide” to classify particular E-mail as spam\junk mail? Description of the internal spam E-mail message flow Who is the authority who…

High Risk Delivery Pool and Exchange Online | Part 9#17 5/5 (1)

The term: “High Risk Delivery Pool”, describes a “dedicated Exchange Online server’s pool” which is responsible for “handling” mail that posted by Office 365 recipients, which recognized as “problematic mail.” The current article and the next article – High Risk Delivery Pool and Exchange Online | Part 10#17 ,are dedicated to the description of: How…