What is the meaning of technical contact? The term “Technical Contact” in Office 365 use for describing a “person” that serve as a focal point for technical issues relating the Office 365 tenant subscription. An example for the use of technical person could be: Reset global administrator password – in case that the global administrator…
Outlook mail profile serves as a “container” for different settings and configurations that relate to the user email accounts. The Outlook mail profile saves or keeps all of the user information that relate to a different type of mail services such as: “Internet mail services” (POP3\IMAP4 services) and Exchange service. For example, an Outlook mail…
One of the most popular common mistakes regarding Outlook mail profile in an Office 365 environment is -using the option of creating Outlook a mail profile manually. The method of “manually creating an Outlook mail profile”, have many disadvantages – it is complicated, it’s not a suitable method for the dynamic nature of the Office…
The current article and the next article, created as a “PowerShell command reference”, for various tasks that relate to the subject of – “Managing E-mail address in Office 365 and Exchange Online based environment” using PowerShell. Adding E-mail address to the Exchange Online recipient using PowerShell “Adding E-mail address by using the Set-Mailbox…
Naming convention for the PowerShell sample that is used in the articles. Tips about that recommended way for working with the PowerShell sample. Basic introduction to the PowerShell command logic. Naming Conventions The PowerShell command “box” includes: PowerShell command: Representation of the variable will be displayed in bold triangular brackets <Variable>. The Variable could be:…
After the migration to Office 365 (Exchange Online), users complain that they stop to get a mail message from a Fax device located within the organization Office. You start to investigate this issue and re-check the Fax device settings. Everything looks O.K and still, email messages that send by the Fax device don’t reach their…
In the current article, we will review the four options that we can use for recovering mail items in the Exchange Online environment. The available tools for recovering mail items are: Recovering deleted mail items by using Outlook and OWA mail clients. Recovering deleted mail items by using MFCMAPI utility. Recovering deleted mail items by…
Let’s start with a basic fact about myself: I am not a programmer (and probably I will never be). If I could learn how to use PowerShell, everyone can do it! In the beginning, PowerShell looks to me like an unnecessary “Black” and complicated tool, and I did my best to avoid it. The Power…
One of our users complains that he cannot synchronize mail from his Mailbox in the cloud (Exchange Online). We try to use a couple of tricks (usually turn off and turn on windows), but no luck. Each time we open Outlook, the synchronization process start and stop in the middle, for some reason, we cannot…
In the current article, we will review how to use PowerShell commands for managing the recovery of user’s accounts in Office 365 environment. Office 365 Active Directory provides the option to recover office 365 deleted user account. Each of “deleted user account” will be saved in the Active Directory Recycle bin for 30 days. When…
In the current article, we will review how to use PowerShell commands for managing Room mailbox in Exchange Online environment. PowerShell | Help & additional information Running PowerShell commands in Office 365 based environment To be able to run the PowerShell commands specified in the current article, you will need to create a remote PowerShell…
In the current article, we will review how to use PowerShell commands for managing Retention Policy in Exchange Online environment. The retention policy is a very powerful feature of Exchange Online but at the same time, unfamiliar to the most of us. The Retention policy enables us to manage mail item’s Retention. In other words:…
